Shipping Terms

We offer free shipping on all orders over $79. For all orders under $79 (excluding shipping and promotional discounts) a flat shipping rate of $9.95 applies. We dispatch all orders within 1-5 business days. Once your order is on its way you will receive an email from us with all of your tracking details. We use B-Corp Certified Sendle or Australia Post, depending on where you live and all our deliveries are 100% carbon offset.

All of our orders are posted using environmentally-friendly and sustainable postage options. We don’t use plastic bags or bubble wrap, but you may receive some biodegradable corn starch peanuts to ensure your products are protected in transit. They can be put in your compost, garden or have a bit of fun and watch them dissolve in water!

Delivery Terms

  1. We aim to process all orders within 1 - 3 business days. Sale periods or site-wide promotions may impact handling times. 
  2. Within Australia, your delivery will usually be received within 1 - 7 days from when it is shipped. In more remote, and regional, areas this can take longer. Please allow up to 10 working days to receive an order. Tracking numbers will be provided in your shipping confirmation email and these can be used to track your order.
  3. Orders will be sent to the delivery address that you have submitted with your order. We cannot be held responsible if that delivery address is incorrect.
  4. We use only reputable delivery companies, however, we do not accept any liability for delayed delivery caused by any third party.
  5. Delivery, within Australia, is free for all orders over $79 and a flat rate of $9.95 below that amount.
  6. Missing or non-delivered parcels need to be reported to us within 30 days. Any orders returned to us due to an incorrect delivery address or unclaimed through the post office will be refunded for the product component only. You need to contact us to arrange redelivery within 30 days of dispatch, after which the refund will be processed automatically.